Pricing and Terms

Classic BRENT AUTOS Pricing

Each car, or also car fault or repair, is different and depends on make, model, engine size and age, but also its owner’s care and maintenance routine. That’s why we price each job individually upon a detailed chat and inspection.

Contact us to discuss your requirements and for a non-obligatory quote.

Classic BRENT AUTOS Terms

At Classic BRENT AUTOS we pride ourselves for our honest and transparent pricing policy and for our friendly, flexible and no-nonsense approach, but there are a few things that are best put in writing so that we all know what to expect of each other.

Estimation and pricing

  • All our estimates include labour as well as any parts required to fix the problems identified; no hidden extras.
  • We discuss any work that may be required and get authorisation before carrying out any repairs.
  • We make every attempt to provide accurate estimates, though please be aware that these can only be based on initial inspections.
  • Occasionally, worn or damaged parts are discovered, which may not be evident on first inspection.
  • Sometimes a diagnostic procedure is required in order estimate all work required.
  • Should more work or additional parts be necessary, this will be subject to a supplementary estimate and we will contact you to discuss and for authorisation before commencing any work.

Warranties

  • We offer 12 months warranty on labour and 3 months on electrical components (e.g. window regulators); restrictions apply.
  • All parts are subject to the manufacturer’s warranty terms and conditions.
  • In the event of a re-occurring problem within the warranty period we will look at the fault again, however the warranty strictly applies to components as per the original invoice only.
  • If in the event of a re-occurring problem within the warranty period, you decide to take your car to a third party, any warranty claims with us are null and void.
  • Warranty is also void if any of your car maintenance requirements such as insurance, tax, servicing or MOT have been left to lapse within the warranty period.
  • For water and oil fluid leaks we advise you to have the car engine professionally cleaned as otherwise we cannot guarantee to locate all faults. Generally, once an oil/water leak has been identified and repaired , the likelihood for other leaks to appear increases as this indicates wear and tear and hardening of gaskets and seals.
  • Occasionally, when the service light on your dashboard is not illuminated, it can be hard to reset it. In the event that the service light is illuminated after we serviced your vehicle, we will reset it for you.

Picking up your car

  • Cars can only be collected within opening hours, or as agreed with the Proprietor; mechanic’s lien applies.
  • All cars have to be picked up on the day of completion of the agreed works, unless otherwise agreed with the Proprietor.
  • If for any reason you are unable to pick up your car, you need to notify us as soon as possible so that storage arrangements can be made. These will incur extra charges; our payment terms and conditions apply.

Payment

  • Full payment is due immediately on presentation of the invoice.
  • In the event that works are estimated to be quite substantial or to take longer, a deposit may be required.
  • We accept the following payment methods: cash, debit or credit card; BACS transfers are at the discretion of the Proprietor.